Equip your team and manage every asset
Procure, deploy, manage, and retrieve all the equipment your team needs to excel, no matter where they are
Trusted by industry leaders worldwide
Streamline how you manage employee hardware
Streamline the full lifecycle of your employee hardware—from procurement to recovery—through Firstbase, AppDirect’s asset management platform. With an agnostic hardware catalog, global shipping, zero-touch provisioning, and real-time asset tracking, companies can reduce manual IT work, improve security, and ensure employees are fully equipped from day one.
Cut IT workload and costs with smarter hardware management
Close the efficiency gap
5K+
hours/year are lost on manual IT operations — highlighting the need to scale support efficiency to a 1:2000 IT staff-to-employee ratio.
Maximize asset recovery
60–70%
of hardware is typically returned after offboarding. Global logistics and certified disposal increase asset recovery to 97%.
Accelerate onboarding
2+
months is the typical time to onboard a full tech stack. Streamlined provisioning cuts IT tickets by 40%, easing workload and accelerating setup.
Simplify every step of the employee hardware journey
Equip your employees for immediate success
Procure hardware such as laptops, phones, IT peripherals and furniture from a large catalog. Ensure every new hire has everything they need before day one—no matter where they are—so they can start strong and do their best work.
Empower your IT teams for greater efficiency
Automate onboarding, offboarding and offload physical IT tasks like hardware shipping, returns, repairs, and secure disposal. Maximize asset usage, reduce hardware waste, and streamline support by letting a trusted partner handle the logistics behind every device action from start to finish.
Retrieve all your assets with minimal effort
Deploy, retrieve, and redeploy devices without the need for hands-on IT involvement to navigate global logistics, customs, and regulations, while ensuring safe, compliant delivery and recovery anywhere in the world.
One platform to unify and manage all your technology
Create your free AppDirect account to find, buy, and manage technology solutions for your business with the help of a technology advisor.
Firstbase features
Automated onboarding workflows
Connect with HR and IT systems to trigger hardware requests automatically when new hires are added. Ensure the right equipment ships on time so employees can start working without delay.
Hardware procurement
Simplify procurement through a single vendor to source hardware from leading providers. Empower employees and IT teams with a self-service portal to request and track equipment.
Zero-touch provisioning and staging
Ensure devices arrive fully pre-configured, staged, and secured with mobile device management—ready for immediate, compliant use without IT intervention.
Global shipping and logistics management
Ensure seamless international shipping, customs, and compliance for employee hardware. Secure, timely delivery and retrieval in 150+ countries—no IT needed. Deploy devices globally in 2–5 days.
Repair and redeployment management
Simplify device repairs, upgrades, and redeployment to extend the life of your hardware and reduce unnecessary spending.
Asset retrieval and secure disposal
Recover devices efficiently during offboarding and ensure recycling and disposal meet compliance and sustainability goals.
Powered by industry-leading hardware providers
Choose your edition
Scale your technology marketplace with the right plan for your business
Free
Perfect for managing hardware for up to 50 employees, this edition enables small teams to get started with streamlined hardware and asset management—at no cost and with no commitment.
$0
per month
Enterprise
Designed for organizations at scale, this edition supports unlimited users and adds advanced logistics, integrations with HR and IT systems, inventory control, custom onboarding, and reporting.
Custom
| Features | Firstbase Free Edition | Firstbase Enterprise Edition |
|---|---|---|
| Price | $0/month | Custom |
| Create & manage employees | Up to 50 employees | Unlimited |
| Create & manage offices |  | |
+Operational actions/services | ||
Education and thought leadership
7 signs you need better hardware management
Learn how scattered spreadsheets and manual tracking bury IT teams in inefficiency—and why spotting the seven warning signs of poor hardware management can spark smarter, streamlined device workflows.
Conquer inefficient and costly hardware management
See how IT teams stuck in manual tracking and lost devices can regain productivity and cut costs by adopting smarter, automated hardware lifecycle solutions.
Hear what some of our amazing customers are doing with Firstbase
Explore customer stories that show how Firstbase simplifies device logistics, reduces IT overhead, and supports teams in every corner of the world.
Frequently asked questions (FAQs)
Find answers to common questions about Firstbase
Not at all. Firstbase gives you more control, not less. You get a centralized dashboard to track, manage, and report on every device globally with full visibility into active, idle, and recycled assets. While we handle logistics, you keep the decision-making power.
Integration is quick, secure, and low-effort. Firstbase connects with 20+ popular HRIS, ITSM, and MDM platforms, including Workday, Okta, and ServiceNow. Our team ensures a smooth setup with minimal disruption, so you can start automating workflows fast.
Yes. Firstbase supports 100% global coverage across every country where you have employees. You get consistent device logistics, returns, and support worldwide, no matter how distributed or fast-growing your workforce is.
Absolutely. Security is baked into every stage of the asset lifecycle management. Devices are deployed, tracked, and retrieved under strict enterprise-grade protocols. Firstbase is SOC II and NIST compliant to meet the highest IT governance standards.
You retain full control. Firstbase handles secure device retrieval and data protection end-to-end. Our brand-positive offboarding ensures assets are recovered on time and safely, while leaving a strong final impression on former employees.
Yes, you can lease devices. Firstbase supports flexible procurement models and can connect you with your preferred vendor to facilitate leasing.
One platform to unify and manage all your technology
Create your free AppDirect account to find, buy, and manage technology solutions for your business with the help of a technology advisor.