Communications Service Providers

AppDirect helps communication service providers pursue new digital opportunities and boost revenue by offering the cloud solutions their customers want in a digital marketplace.


In a world where an increasing number of solutions are digitized, connectivity services now only account for a small piece of the telecom digital value chain. What’s more important than connectivity is what it enables your business customers to do. This requires a new approach, a way for providers to drive transformation initiatives that not only provide in-demand digital products, but also the superior customer experience that customers expect.

Communication Service Providers Challenge


Making this transition is critical for telecom providers and communication service providers, yet few succeed and see meaningful change. To move forward, providers need a low-risk cloud solution to pursue new digital business models while avoiding the traps—legacy IT systems, a lack of digital expertise, and organizational silos—that can stop digital transformation in its tracks.

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"The AppDirect platform aligns with our strategy to bring together solutions, enabling us to aggregate and deliver value to our customers."

- Tim Otton, GM of Cloud Strategy and Platforms
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How it works

With AppDirect, telecom providers and communication service providers can quickly and cost effectively get to market with a set of cloud solutions to help their business customers digitally transform. Providers can select from more than 300 leading cloud computing services, including Microsoft Office 365 and Google G Suite, and bundle these with top-tier monetizable premium tech support as well as your own core services.

The AppDirect digital marketplace is open and extensible, which means our cloud solutions can complement existing technology without the need to rip and replace what already works. AppDirect also offers industry-leading go-to-market expertise and best practices that are proven to drive results, from increased revenues and win rates, to reduced churn and improved NPS.

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Request a demo today to see how AppDirect can power your digital transformation.