Glossary

Digital Ecosystem

A digital ecosystem is a community of developers, providers, and other stakeholders—as well as the software and services that they offer—that enhance the value of a digital platform. Ecosystems are powered by APIs and should provide seamless interoperability between the platform, software, and end-user device.

By enabling third-party development, digital ecosystems can help companies accelerate innovation and develop new features and offerings much faster than companies that do not cultivate ecosystems.

Ecosystems are increasing in popularity and are now seen as a critical platform component. According to IDC, by 2021, more than half of the Global 2000 will see an average of 33 percent of their digital services interactions come through their ecosystems, up from almost 0 in 2017.