Glossary

Digital Ecosystem

A digital ecosystem is a community of developers, providers, and other stakeholders—as well as the software and services that they offer—that enhance the value of a digital platform. Ecosystems are powered by APIs and should provide seamless interoperability between the platform, software, and end-user device.

By enabling third-party development, digital ecosystems can help companies accelerate innovation and develop new features and offerings much faster than companies that do not cultivate ecosystems.

Ecosystems are increasing in popularity and are now seen as a critical platform component. According to IDC, by 2021, more than half of the Global 2000 will see an average of 33 percent of their digital services interactions come through their ecosystems, up from almost 0 in 2017.

VIDEO

Keys to Building Successful Digital Ecosystems

Hear from leaders at ABB, CANCOM, and Jaguar Land Rover, and more as they speak about what it takes to create a successful digital ecosystem for both the customers and the organization.

 

10 Companies Using Platforms and Ecosystems to Succeed—and How You Can Too

Explore how 10 companies are thriving with platforms and ecosystems to drive more revenue, deliver a better customer experience, and set themselves apart from the competition. Featured companies include ABB, Microsoft, SAP, Roche, Salesforce.com, and more.

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The Power of Software Ecosystems

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