Glossary

Cloud Services

A cloud service is any resource that is provided, managed, and used via the cloud (Internet), with the most common cloud services being Software-as-a-Service (SaaS), as well as Platform-as-a-Service (PaaS), and Infrastructure-as-a- Service (IaaS).

Cloud services include many of today’s most popular business tools, such as:

CRMs like SugarCRM; productivity suites like Microsoft Office 365 and Google G Suite; file sharing and collaboration tools such as Box and Dropbox; accounting and financial software such as Xero; developer tools or software that ISVs use to build and monitor their applications, such as New Relic, SendGrid, and MongoDB.