AppDirect Blog

Your source for news and views on the trends, technology, and companies that are driving the cloud commerce industry worldwide.

AppDirect Blog

News & Updates

AppDirect Addresses Job Site Phishing Scam

We recently learned that an individual has been impersonating members of the AppDirect Human Resources, Recruiting, and Sales teams in a phishing scam...

By AppDirect Recruiting Team / AppDirect / Nov 10, 2017

Customer & Partner Success

Trend Micro Goes the Extra Mile to Protect Cloud Apps

Key Facts App name: Trend MicroIndustry: Data and Cloud SecurityGlobal Headquarters: Tokyo, Japan Cyber attacks against small and medium-sized busin...

By Stuart Cohen / AppDistribution / Nov 08, 2017

Industry Insights

The Race to Develop IoT Strategies that Work

In 1982, students at Carnegie Mellon University created the world’s first connected device by rigging a vending machine to report on its inventory and...

By Gretchen Dukowitz / AppDevices / Nov 02, 2017

Customer & Partner Success

GoDaddy Helps SMBs Put Their Digital Stake in the Ground

Key Facts App name: GoDaddyIndustry: Small Business ServicesHeadquarters: Scottsdale, Arizona  Today, a website is considered a must-have for b...

By Stuart Cohen / AppDistribution / Oct 25, 2017

Industry Insights

Reinventing the Customer Support Experience: Why Companies Need to Stop Trying to Control It

As both a customer support executive and a consumer, I tend to view my experiences with brands in my personal life through two lenses. As a consumer, ...

By Kam Rawal / AppHelp / Oct 23, 2017

Industry Insights

SaaS and the Changing Support Needs of SMBs

For small and medium-sized businesses (SMBs), the cloud technology tipping point has already come and gone. By the end of this year, 94 percent of U.S...

By Gretchen Dukowitz / AppHelp / Oct 17, 2017

Industry Insights

It Takes an Omnichannel Approach to Successfully Sell Cloud Services and Support

An omnichannel strategy is all about creating a digital experience for customers that extends seamlessly and effortlessly across channels, whether tha...

By Kam Rawal / AppHelp / Oct 09, 2017

News & Updates

Google Partnership, Platform Updates Take Center Stage at Engage

When AppDirect was founded in 2009, our mission was clear: to help businesses find, buy, and use the technology tools they need to be successful. We d...

By Daniel Saks / AppMarket / Sep 26, 2017

Customer & Partner Success

Mozy Meets the Needs of Diverse SMBs with Backup Solutions

Key Facts App name: MozyIndustry: Cloud BackupHeadquarters: Seattle, Washington  Data loss can have a major impact on a business. In a recent r...

By Stuart Cohen / AppDistribution / Sep 22, 2017

Industry Insights

3 Ways the Software Landscape is Changing—and What SaaS Companies Can Do to Respond

Over the past few decades, the software industry has experienced change at a faster rate than during any other time. For companies in the software bus...

By Nick Gilbert / AppReseller / Sep 11, 2017

Customer & Partner Success

SMB Email Marketing Is Sweet with Cakemail

Email marketing is one of the most well-established marketing technologies, and for SMBs, it remains one of the most popular.

By Stuart Cohen / AppDistribution / Aug 21, 2017

Industry Insights

Delving into Digital Transformation and Cloud Commerce

Digital transformation is top of mind for many of today’s business leaders, and to judge from analysts, media, and other thought leaders, the situatio...

By Gretchen Dukowitz / AppDirect / Aug 11, 2017