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AppDirect Blog

Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.

Digital Economy News Roundup 2

Industry Insights

News Roundup: Digital Deadlock Holding Back Transformation Efforts

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. ‘Digital Deadlock’ Holding Digital Tra...

By Ideas @ AppDirect / AppDirect / Aug 10, 2018

Manufacturing Business Alignment Blog

Strategy & Best Practices

Business Alignment: Setting the Right Foundation for Your Manufacturing 4.0 Initiatives

Today, manufacturers are experiencing two trends that are upending their businesses: Massive digital disruption, and the increasing commoditization of...

By Ideas @ AppDirect / AppDevices / Aug 09, 2018

Performance Triangle Customer Support

Industry Insights

The Performance Triangle for Customer Support: 3 KPIs You Should Always Focus On

In the world of support, we can measure literally everything. We know when people come to work, go home, and take breaks...

By Kam Rawal / AppHelp / Aug 02, 2018

Digital Economy News Roundup 2

Industry Insights

News Roundup: How to Spot a Failing Digital Transformation Project

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. How to Spot a Failing Digital Transfor...

By Ideas @ AppDirect / AppDirect / Jul 30, 2018

Microsoft Csp Changes Blog

Industry Insights

Worried About the New Microsoft Direct CSP Requirements? Here’s What You Need to Do Next

Last week at its annual Inspire conference, Microsoft highlighted significant changes to its Cloud Service Provider (CSP) program—and a looming ...

By Ideas @ AppDirect / AppMarket / Jul 27, 2018

Build Vs Buy Subscription Billing

Strategy & Best Practices

Build vs. Buy for the Next Evolution of Subscription Billing

For today’s ISVs, the barriers to launching and going to market have never been lower. With a great product and an easy-to-use website, a software ven...

By Ideas @ AppDirect / AppDirect / Jul 25, 2018

Clevertouch Blog Post

Strategy & Best Practices

When Software and Hardware Equal Digital Transformation Success

By now, digital transformation has been around long enough that it has gone from concept to actionable business strategy. With this maturity, business...

By Ideas @ AppDirect / AppDevices / Jul 24, 2018

Overcoming Legacy It Blog Post

Industry Insights

Three Ways Legacy IT Is Holding Back Your Digital Transformation—and One Strategy to Fix It

Old technology can often seem a little laughable. Remember when phones had to be physically connected to the wall before you could make a call? Or whe...

By Ideas @ AppDirect / AppMarket / Jul 23, 2018

Digital Economy News Roundup 2

Industry Insights

News Roundup: Digital Transformation Success Stories

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. 10 Digital Transformation Success Stor...

By Ideas @ AppDirect / AppDirect / Jul 19, 2018

Prosperworks Qa Blog Post

Strategy & Best Practices

Executive Q&A with ProsperWorks: Best Practices for Building a Channel Program

For many SaaS companies, the channel is becoming an increasingly important part of their go-to-market strategies. In fact, almost 70 percent of SaaS v...

By Ideas @ AppDirect / AppReseller / Jul 17, 2018

Msp Margins Blog Post

Industry Insights

Measuring the True Value of MSP Margins

Pricing. Say the word and managed service providers (MSPs) will have a lot to say, especially in today’s increasingly competitive market...

By Ideas @ AppDirect / AppMarket / Jul 11, 2018

Digital Economy News Roundup 2

Industry Insights

News Roundup: 100-Year-Old Companies Better at Digital Transformation?

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. Planning for Successful Digital Transf...

By Ideas @ AppDirect / AppDirect / Jul 10, 2018