AppDirect Blog
Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.
Blog posts by Cassandra Travaglini
Strategy & Best Practices
The Next MSP Evolution Is Managing Intelligence, Not Just Infrastructure
AI adoption is opening a new opportunity for MSPs: help customers move from experimentation to secure, useful workflows. Drawing on AppDirect’s Thrive 2026 session, this guide explores how providers can assess readiness, prepare data, set governance, train users, and support AI well beyond deployment.By Cassandra Travaglini / AppDirect / October 28, 2026