AppDirect Blog

Technology Insights

The Factory Kitchen for AI Agents

What can a Cheesecake Factory kitchen teach us about AI agents? AppDirect SVP of Engineering Mathew Spolin draws a delightful parallel between restaurant recipes, stations, and quality checks—and the system that helps agents carry knowledge from one session to the next. The secret isn’t agents that remember everything; it’s a kitchen that gets better every time.

By Mathew Spolin / AppDirect / October 22, 2026

Technology Insights

Four Weeks to a Single Customer View: How a Lakehouse Architecture Solved an Old Problem for Advisors

Advisors had no single place to see a customer across hardware, software, and connectivity. A small AppDirect engineering team fixed that in four weeks, with no manual coding. Here's how they built it on a Lakehouse architecture, and why a person still approves every customer merge.

By Denise Sarazin / AppDirect / October 19, 2026

Technology Insights

Agentic Software Development Created New Friction Points—Where to Find Them, How to Fix Them

As AI accelerates software development, the bottleneck doesn't disappear. It moves. Mathew Spolin, AppDirect's SVP of Engineering and Technology, maps the four friction points that emerge when coding gets fast — and the practical solutions engineering and business leaders can act on today.

By Mathew Spolin / AppDirect / June 3, 2026

Technology Insights

Cloud Forensics and the Digital Crime Scene: How Investigation, Prevention, and Resilience Have Evolved

The digital crime scene has moved to the cloud, where infrastructure is dynamic, data is distributed, identity often defines the perimeter, and AI is rapidly reshaping both breaches and defence. Here’s how cloud forensics has evolved, and why prevention, visibility, and forensic readiness now matter as much as investigation.

By Denise Sarazin / AppDirect / May 21, 2026

Technology Insights

Navigating Technical Debt: How to Identify, Measure, and Manage it

Technical debt comes from taking shortcuts in software development that make systems harder to maintain, scale, and improve. Learn about the four categories of technical debt, what to watch for, how to measure it, and how to manage it before it derails your upcoming software and scaling efforts.

By Mathew Spolin / AppDirect / April 27, 2026

Technology Insights

What’s Slowing Your Engineering Organization Down

Is your engineering team carrying hidden organizational debt? Issues like single points of failure, misaligned teams, vendor dependencies, and knowledge and documentation gaps quietly stall progress. Learn how to spot organizational debt, why solving it is an important proactive investment, and how overcoming it will speed up delivery and boost productivity.

By Mathew Spolin / AppDirect / April 23, 2026