AppHelp

Support for the Customer Journey

AppHelp delivers solutions that help service providers sell, onboard, and support technology services to improve market share, mitigate churn and increase lifetime value.

Helping businesses and consumers find, buy and use technology services

Combining best of breed technology with the Human Element at the most critical customer touch points — AppHelp makes it easy for businesses and consumers to get the support they need to find, buy and use software and technology, while helping service providers and technology vendors increase adoption of new products and services through differentiated support experiences. 

How we do it

Innovation

Powered by cutting-edge technology that simplifies technical support... for agents and customers! 

Excellence

Tenacious about exceeding KPIs… and customer expectations!

Experience

Millions of tech support problems solved… and counting!

Partners we support

We've delivered over 20 million outstanding customer experiences on behalf of our partners

  • Carouselcustomers Virgin
  • Carouselcustomers Telus
  • Carouselcustomers Eastlink
  • Carouselcustomers Windstream
  • Carouselcustomers Cincinnatibell
  • Carouselcustomers Rogers
  • Carouselcustomers Comcast
  • Carouselcustomers Bell
  • Carouselcustomers Videotron
  • Carouselcustomers Panda
  • Carouselcustomers Fairpoint

Whitepaper: 5 Reasons to Outsource Cloud Support vs Building Capabilities In-House

The explosion of Software as a Service (SaaS) adoption by businesses opens a massive opportunity for cloud resellers to expand their market reach. Cloud services providers need to provide IT support for an ever-expanding line of technology services if they want to differentiate in a highly saturated market. This white paper examines the reason why outsourcing support is the best option for most cloud providers.

Download now