AppDirect Blog
Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.
Blog posts about AppHelp
News & Updates
6 Support Channels to Improve Your Customer Service
The need to provide excellent customer experiences has indisputably never been as important as it is in today’s consumer-driven world. According to B...By Ideas @ AppDirect / AppHelp / June 24, 2020
News & Updates
Mobilizing a Disaster Plan for Customer Support
During the COVID-19 pandemic, customer service and support teams face a double set of challenges. First is adapting operations to new work-from-home m...By Ideas @ AppDirect / AppHelp / May 13, 2020