AppDirect Blog
Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.
Industry Insights
Industry Insights
News Roundup: Digital Deadlock Holding Back Transformation Efforts
Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. ‘Digital Deadlock’ Holding Digital Tra...By Ideas @ AppDirect / AppDirect / Aug 10, 2018
Industry Insights
The Performance Triangle for Customer Support: 3 KPIs You Should Always Focus On
In the world of support, we can measure literally everything. We know when people come to work, go home, and take breaks...
Industry Insights
News Roundup: How to Spot a Failing Digital Transformation Project
Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. How to Spot a Failing Digital Transfor...By Ideas @ AppDirect / AppDirect / Jul 30, 2018
Industry Insights
Worried About the New Microsoft Direct CSP Requirements? Here’s What You Need to Do Next
Last week at its annual Inspire conference, Microsoft highlighted significant changes to its Cloud Service Provider (CSP) program—and a looming ...By Ideas @ AppDirect / AppMarket / Jul 27, 2018
Industry Insights
Three Ways Legacy IT Is Holding Back Your Digital Transformation—and One Strategy to Fix It
Old technology can often seem a little laughable. Remember when phones had to be physically connected to the wall before you could make a call? Or whe...By Ideas @ AppDirect / AppMarket / Jul 23, 2018
Industry Insights
News Roundup: Digital Transformation Success Stories
Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. 10 Digital Transformation Success Stor...By Ideas @ AppDirect / AppDirect / Jul 19, 2018