Industry Insights

News Roundup: "In the Age of the Customer, Firms Must Adapt or Be Swept Aside"

By Ideas @ AppDirect / March 27, 2018

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect.

Digital Transformation by Sector: 6 Different Industries Compared

NetImperative, March 21, 2018

“In the age of the customer, empowered, demanding customers can exercise more choice than ever before in deciding which companies will earn their business, and which will fall by the wayside. To keep up, firms must invent or reinvent their businesses with technology at the core, or watch customers defect as their markets are disrupted… In the age of the customer, firms must adapt or be swept aside.” Read more.

Corporate Banking Sector Must Embrace Digital Transformation

Ben Mouncer, BusinessChief, March 19, 2018

“What do Polaroid, Nokia and Blockbuster all have in common—besides all being huge companies that sank? They didn't digitize—so they died. In his new book, ‘Digitize or Die,’ Schneider Electric internet of things (IoT) guru Nicolas Windpassinger lays out the case for all companies to find their IoT digital transformation groove.” Read more.

Digital Transformation Is Advancing

Lisa Morgan, InformationWeek, March 19, 2018

“Digital transformation is occurring rapidly across industries. While there are common threads of change, such as fortifying cybersecurity, improving operational intelligence and improving customer relationships, companies and entire industries are maturing at different paces.” Read more.

Ideas @ AppDirect is a leading source for trends, statistics, best practices, and other information related to the digital economy.