Most people aren’t natural-born salespeople. And even if you had an entire staff of sales savants, it’s still one of the hardest jobs out there...
By Kam Rawal / AppHelp / December 4, 2018
For companies in the digital economy, you know that the barriers for customers to churn are extremely low. That’s why you’re investing in ways to driv...
By Kam Rawal / AppHelp / May 31, 2018
Traditional, consumer-oriented businesses do a good job of turning employees into brand advocates with free products, discounts, product previews, and...
By Kam Rawal / AppHelp / April 2, 2018
I know this will sound old fashioned, especially in light of the incredibly helpful technology and automation we use today in the contact centers, but...
By Kam Rawal / AppHelp / February 15, 2018
An omnichannel strategy is all about creating a digital experience for customers that extends seamlessly and effortlessly across channels, whether tha...
By Kam Rawal / AppHelp / October 9, 2017