Navigating IT in a Remote World—Why LogMeIn?

Updated September 16, 2025

Key Facts
App name: LogMeIn
Industry: Remote IT
Solutions: GoToMeeting, GoToConnect, GoToWebinar, GoToTraining, LogMeIn Rescue, LastPass, and LogMeIn Central
Global Headquarters: Boston, MA

With the dominance of remote and hybrid work, security teams must review their infrastructure to protect their organizations from security breaches, malware, and even employee behavior online. The ability to remotely monitor endpoints and machines while keeping teams productive, collaborating, and learning from anywhere is also a top priority.

Whether it’s finding the right tools to enable productive remote work or delivering IT support, organizations are looking to strike the right balance between remote access and security. The challenge is that virtual tasks and security demand more from IT teams. With the average cost of a data breach costing 4.4M USD in 2025, and recovery taking more than 100 days on average, according to IBM’s 2025 Cost of a Data Breach Report, organizations need access to the right tools to defend their organizations from cyberattacks.

Cybersecurity trends and risks

Cyber attacks are increasing, with remote IT environments being especially vulnerable. A recent report predicts that cybercrime costs will reach $10.5 trillion globally by 2025, up from $3 trillion in 2015—underscoring the need for strong security, particularly for remote work setups.

The source of attacks are both technology-related and a result of human error, with 68% of breaches linked to unintentional human actions, including falling for phishing, social engineering, or weak passwords. On the tech side, outdated software, unpatched flaws, and misconfigured systems also leave organizations exposed.

Powering remote access and driving IT efficiencies

Technology Advisors who help companies navigate the new state of IT in a remote world are in the best position to build customer loyalty and expand business growth. LogMeIn provides comprehensive, secure, and flexible products to help businesses securely and efficiently embrace remote work, learning, and customer engagement. 

John Bennett, SVP & GM of Identity and Access Management at LogMeIn, explains: “Staying ahead of ever-changing security threats is one of the biggest challenges IT teams face today. For an SMB who is tasked to do more with less, relying on solutions that embrace automation and enhance security are absolute necessities. “For both internal IT teams and MSPs, Central aims to provide IT professionals with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.”

“For both internal IT teams and MSPs, [LogMeIn] Central aims to provide IT professionals with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.” - John Bennett, SVP & GM of Identity and Access Management at LogMeIn

LogMeIn has a broad portfolio of SaaS solutions, including communications and collaboration software and tools for IT access, engagement, and IT support. LogMeIn's unified communications and collaboration tools include GoToMeeting, GoToTraining and GoToWebinar, and GoToConnect. LogMeInRescue gives customers seamless remote support capabilities to quickly resolve IT issues, ultimately saving time and money.

And because 80% of data breaches are caused by weak, reused, or stolen passwords, your customers can also benefit from LogMeIn’s robust password management tool. LastPass greatly simplifies user password management and empowers administrators with advanced reporting capabilities and options to set customizable security policies.

For remote monitoring and management (RMM), LogMeIn Central can also help customers:

• Resolve issues anywhere with secure remote access into any machines, endpoints from both desktop and mobile apps
• Automate routine monitoring tasks to reduce IT costs
• Empower remote workers to be productive from anywhere

Learn more about this growing appetite for remote desktop, remote support, remote monitoring and the opportunity for building your MRR with LogMeIn solutions.