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AppBilling

The most robust recurring billing software to power worldwide sales of any product or service.

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Configure Pricing and Packaging

Choose from among the simplest to the most complex types of pricing structures for your products.

Thousands of pricing model permutations

Choose from thousands of permutations of pricing models—one time, recurring, tiered, and usage-based charges along with various setup fees—in minutes. We support all configurations, from simple physical goods to complex tiered subscriptions with overages.

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Multiple currencies

Go global with support for multiple currencies. Manage prices per currency for any product you want to sell, be it a one-time charge or an extensive rate card.

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Easily set up trials and convert them

Let your customers try before they buy with adjustable free trial periods. Allow automatic or gated conversions to paid editions and offer grace periods for cancellations. Track conversion rates to measure impact of your marketing efforts.

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Structure discounts and coupons

Provide percentage-based or dollar-based discounts and coupons to drive acquisition and retention. Configure discounts to apply one-time, across multiple billing cycles, or in perpetuity. You can also define a time period during which the discount is active.

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Create custom bundles

Develop a bundle of products and services with top-line pricing and contracts to suit your go-to-market strategy. Build in restrictions for subscription changes, cancellations, remove discounts, or apply change fees and renewal settings.

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Build contract terms

Seamlessly draw up contracts for your products and services. Define total contract duration, renewal, and change behavior with a few clicks. Contract changes and renewals can be controlled tightly through restriction rules, grace periods, change fees, and renewal settings.

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Tailor Invoices and Ease Payments

A rich array of tools at your disposal to invoice and collect payments from any customer, anywhere in the world.

Schedule billing runs

Handle complex billing logic that takes into account different billing cycles, triggers, dates, and timing. AppBilling increases transparency and flexibility in billing operations by automating and setting up your billing runs for active subscriptions.

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Modern On-Platform Invoices

Provide your customers with modern, compliant, intuitive, and accurate invoices for all their transactions. Allow them to view, share, and pay for the invoice through their payment method of choice.

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Your invoices, your design

Construct beautiful, clear, and branded invoice templates via JSON or a visual interface. We give you a library of templates or the tools to create your own. Add content, promotional images, or completely change the look and feel for the perfect customer experience.

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PCI-compliant payment pages

Our payment collection is Level 1 PCI compliant and allows customers to manage and pay via their preferred payment method on file including credit cards, direct bank transfers, Paypal, etc. To further personalize the experience, produce branded hosted pages via our set of checkout APIs.

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Bring your own gateway

Get customers to pay in their local currency and preferred method by partnering with the right gateway. Choose from our list of pre-integrated gateways or quickly integrate with your preferred choice.

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Stay tax compliant

Taxation regulations evolve constantly. We connect with various taxation engines that handle all types of transactions across geographies, to make it easy for you to do business. Use popular pre-built integrations or integrate quickly with your desired vendor.

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Manage and Bill Subscriptions

Simplify back-office operations and empower customers to control their own subscriptions.

Automated subscription creation and provisioning

Create a subscription and provision on demand for instant access to purchases. Integrate with your fulfillment engines for physical products or build deep provisioning links for subscription and user events. Trigger billing cycles based on subscription events or when the service is provisioned.

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Upgrades and downgrades

Empower your customers with self-serve tools to manage their purchases easily. Grant permissions to their administrators to streamline activity across groups of users. Support active subscription upgrades or downgrades to different pricing plans under the same product.

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Scheduled cancellations

Allow end-user administrators to cancel their subscriptions right away, at the end of the billing cycle, at contract end, or on their preferred date, all from a unified management console. Communicate any cancellation charges as per the pricing plan before finalization.

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Proration

Simplify and automate calculations for all subscription events—creation, changes, cancellations, and reactivations—and prorate charges based on a variety of billing triggers, billing cycles, and contract dates.

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Adjustments and credits

Apply credits and refunds or make adjustments to any active subscriptions. You can select any line items to refund, including specific recurring fees, units, metered usage, or setup fees, or add credits and adjustments that apply to the customer’s next payment.

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Personalize Notifications

Manage and personalize a wide range of custom notifications to end users. Ensure the right person connects with the right message. Our notification engine allows you to personalize content, control the timing and trigger, whether it's through email, SMS, or your own systems using webhooks.

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Streamline Back-Office Processes

Get the data you need to analyze sales and close out your books.

Gain real-time visibility

View real-time dashboards about customers, bookings, subscriptions, invoices, and payments to measure success. Access a library of reports, export the data, or use our APIs to run your own analytics.

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Create and schedule custom reports

From contents to scheduling and format, tailor reports about customers, orders, subscriptions, payments, and more. Set filters, select date ranges and reporting frequency, and adjust formatting parameters on the downloadable files.

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Integrate with existing business systems

Build simple and flawless integrations with your existing enterprise ecosystem through AppDirect’s API addressable connectors. With 50+ connectors establish a two-way exchange to synchronize data across popular systems in CRM, ERP, accounting, and more.

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Simplify the revenue allocation process

The AppBilling engine accounts for discounts, upgrades, downgrades, prorations, and more, to parse the amount across each sale. Process custom revenue share rates per product to accommodate different revenue streams across different business units.

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"We had to have a billing solution customizable and tailored to our demands and needs. It was something that we found to be very difficult to find. With most of the systems we explored we found that we would need to retro-fit our requirements into their fixed structure. It was difficult and always a compromise, where with AppBilling there is no compromise. AppBilling gives us what we need."

- Suresh Rasakulasuriar, VP Development
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Customers

Learn more about AppBilling by speaking to an expert.