Support for digital services through AppHelp

Digital Support Experience

Support for cloud applications and devices across your organization.

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Tap into a variety of support services integrated directly into the marketplace to deliver a digital support experience for your organization.

SmartSupport Premium

An easy and affordable way to address SaaS and IT needs

SmartSupport Premium gives you an easy and affordable way to address your organization’s SaaS and IT needs, without owning IT staff. Need help using and troubleshooting your cloud apps? SmartSupport Premium covers your support from the cloud to the ground! Our solution provides support for cloud apps, personal computing devices (desktops, laptops, mobile), peripherals including POS hardware, connectivity issues and more.

Better support your team with Smart Support Premium
Ongoing Expert Support

Productivity Onboarding Services

Onboarding Services to your help your team deploy & navigate Productivity Suite

Productivity Suite products offer impressive features including real-time co-editing across devices, business-grade security and generous cloud storage. Get expert assistance to set up and use your new apps. In an onboarding session geared towards end-users, your team will get everything they need to start working in the cloud, including installation of any desktop applications, a walk-through of the user portal, and material that can be saved for future reference!

Maximize your productivity suite investment
Onboarding Optimizations

Fully Integrated Experience

Manage all support services from single pane of glass

Support services are fully integrated into the marketplace so you can deliver a seamless experience for your organization. No costly onsite technician fees, AppSmart experts are always available via phone or chat. With AppSmart Premium, you can access Cloud App Support 24/7, wherever you are, whatever the problem. We will provide quick assistance so you can get back to business.

In House Support Team