SaaS adoption has skyrocketed over the past decade. In 2016, 38 percent of companies used SaaS for at least 80 percent of their software needs...
By Ideas @ AppDirect / AppDirect / June 22, 2020
Most people aren’t natural-born salespeople. And even if you had an entire staff of sales savants, it’s still one of the hardest jobs out there...
By Kam Rawal / AppHelp / December 4, 2018
“The SaaS business model is broken. There, I said what's needed to be said.”
That tough but true statement comes from a recent column by Sunir Shah, ...
By Ideas @ AppDirect / AppDirect / May 10, 2018
Earlier this year, Jon Fredrik Baksaas, former CEO of Telenor and current chairman of the GSMA, sat down with McKinsey & Co. to discuss what operators...
By Ideas @ AppDirect / AppDirect / May 9, 2018
Over the past few decades, the software industry has experienced change at a faster rate than during any other time. For companies in the software bus...
By Nick Gilbert / AppReseller / September 11, 2017
Learn about the fundamentals of assisted sales, as well as a user experience audit framework that can help optimize a self-service approach.
By Christophe Girault / AppDirect / February 7, 2017