Hero Blog Fw 006

AppDirect Blog

Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.

App management solutions

Four Tools Drive Customer Success

Industry Insights

Four Tools Your Team Needs to Drive Customer Success

For companies in the digital economy, you know that the barriers for customers to churn are extremely low. That’s why you’re investing in ways to driv...

By Kam Rawal / AppHelp / May 31, 2018

Spotlight Trendmicro

Customer & Partner Success

Trend Micro Goes the Extra Mile to Protect Cloud Apps

Key Facts App name: Trend MicroIndustry: Data and Cloud SecurityGlobal Headquarters: Tokyo, Japan Cyber attacks against small and medium-sized busin...

By Stuart Cohen / AppDistribution / Nov 08, 2017

Spotlight Godaddy Updated

Customer & Partner Success

GoDaddy Helps SMBs Put Their Digital Stake in the Ground

Key Facts App name: GoDaddyIndustry: Small Business ServicesHeadquarters: Scottsdale, Arizona Today, a website is considered a must-have for busine...

By Stuart Cohen / AppDistribution / Oct 25, 2017

Software Landscape Blog Post

Industry Insights

3 Ways the Software Landscape is Changing—and What SaaS Companies Can Do to Respond

Over the past few decades, the software industry has experienced change at a faster rate than during any other time. For companies in the software bus...

By Nick Gilbert / AppReseller / Sep 11, 2017

Blog Connectedhome

Industry Insights

Why Consumers Are Not Embracing the Smart Home

The Smart Home industry has been buzzing with potential these past few years with many analysts giving the industry a valuation of in the hundreds of ...

By James MacTavish / AppDevices / Feb 27, 2017

Customer Skills

Strategy & Best Practices

10 Customer Service Skills Every Employee Needs

Excelling in customer support of any kind requires an entire toolkit of skills. Not only must service agents and technicians know the product inside o...

By Stephanie Petry / AppHelp / Dec 20, 2016