AppDirect Blog

Your source for news and views on the trends, technology, and companies that are driving the cloud commerce industry worldwide.

Blog posts by Stephanie Petry

Strategy & Best Practices

10 Customer Service Skills Every Employee Needs

Excelling in customer support of any kind requires an entire toolkit of skills. Not only must service agents and technicians know the product inside o...

By Stephanie Petry / AppHelp / Dec 21, 2016

Company & Culture

5 Workplace Survival Tips for Developers

Being a developer isn’t easy. Of course, what snags, pitfalls, and cons there are to the trade fall very much into the #FirstWorldProblems bucket, but...

By Stephanie Petry / AppHelp / Oct 13, 2016

Company & Culture

7 Exciting Dev Job Opportunities at AppHelp

At AppHelp, we thrive on creating show-stopping customer support technology for some of the world’s best-known brands, and we know that none of it wou...

By Stephanie Petry / AppHelp / Sep 30, 2016