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AppDirect Blog

Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.

Blog posts by Stephanie Petry

Customer Skills

Strategy & Best Practices

10 Customer Service Skills Every Employee Needs

Excelling in customer support of any kind requires an entire toolkit of skills. Not only must service agents and technicians know the product inside o...

By Stephanie Petry / AppHelp / December 20, 2016

Job Opps Apphelp

Company & Culture

7 Exciting Dev Job Opportunities at AppHelp

At AppHelp, we thrive on creating show-stopping customer support technology for some of the world’s best-known brands, and we know that none of it wou...

By Stephanie Petry / AppHelp / September 29, 2016