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AppDirect Blog

Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.

Blog posts by R.J. Stangle

Engineering The Economy

Industry Insights

Engineering the Service Economy

The Internet of Things (IoT) is making it a very exciting time to be alive. At the time of writing, we’re witnessing IoT rapidly transform the world a...

By R.J. Stangle / AppHelp / Nov 19, 2016

Five Best Practices Customer Support

Strategy & Best Practices

5 Best Practices for Delivering Multilingual Customer Support

In today’s globalized world, changing demographics have led to a greater diversity of languages being adopted within many countries. Take Canada for e...

By R.J. Stangle / AppHelp / Oct 04, 2016