SURVEY REPORT
A 360-Degree View of the Market for IaaS
Perspectives from Resellers and SMBs
Today, many SMBs are turning to infrastructure as a service (IaaS) solutions to manage critical parts of their businesses. What challenges do they face, and how can resellers best serve this rapidly growing segment? Read our latest survey report to get a complete view of the SMB market for IaaS.
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Though not universal, SMBs have a clear preference for buying IaaS through resellers. Digging deeper into the data, SMBs also have clear preferences for which types of resellers they purchase from.
—AppDirect
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Key Findings
Our survey report includes responses from both SMBs and IaaS resellers, resulting in a complete, end-to-end view of how IaaS is bought and sold in today's market. Key findings include:
- 95 percent of SMBs look for multi-cloud offerings from resellers
- 80 percent of SMBs plan to increase their spending on IaaS
- 82 percent of IaaS resellers say the cost of hiring support prevents them from adding more provider offerings
- 35 percent of resellers say lack of SMB expertise with IaaS is the biggest sales challenge they face