ChatGPT is a language model AI that interacts with the user conversationally, and it represents a significant advancement in natural language processing and conversational AI systems that can understand and respond to human queries and conversations effectively.

The dialogue format allows ChatGPT to answer follow-up questions, admit mistakes, challenge incorrect premises, and reject inappropriate requests. It utilizes deep learning techniques and vast pre-existing text data to understand and generate coherent and contextually relevant responses.

While its content spans various knowledge domains, ChatGPT has been known to provide inaccurate information confidently. These “artificial hallucinations” and other biases are caveats to keep in mind when using the current state of these platforms.

The chatbot was developed by OpenAI and launched on November 30, 2022, and, in less than one year, ChatGPT became one of the fastest-growing consumer software applications. Businesses are quickly adopting it, leveraging the chatbot’s flexibility and adaptability to automate and manage customer relations, improve response time, and scale support services.

GPT stands for Generative Pre-trained Transformer, and currently, ChatGPT is built upon and operates on GPT-3.5 and GPT-4. OpenAI works on a freemium model, the free tier allows access to GPT-3.5, and GPT-4 is part of the ChatGPT Plus paid subscription tier that gives access to newer features.