Escaping the Telecom Commoditization Trap

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Four Strategies to Differentiate and Drive Revenue in the Digital Economy

Over the past decade, communication services providers (CSPs) have provided the infrastructure and connectivity that has powered the global digital revolution, yet telecom share of industry profits is in steady decline.

How did the CSP industry get here, and what can telecom companies do to move forward?

The eBook explores industry trends that are driving these changes as well as four strategies CSPs can use to succeed in the digital economy, including:

  • Focusing on meeting the technology needs of small and medium-sized businesses (SMBs)

  • Offering innovative digital products and services

  • Improving the customer experience

  • Providing technology solutions to power the Industrial Internet of Things (IIoT)