Pon Hero

FOR BUSINESS

IT HelpDesk

Deliver on all support needs and strengthen your customer relationships

As your customers adopt new technologies to improve their business, their need for quick, effective and quality technical support is on the rise. Offer them affordable access to 24/7, on-demand support to assist with use and troubleshooting of their devices and cloud applications.

Your customers are turning to you for technical he

IT HelpDesk is a one-stop solution to remotely resolve your customers’ hardware and software issues, without disrupting their business.

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IT HelpDesk Features

Our IT HelpDesk experts are available 24/7 and can offer assistance for:

  • Software installation and upgrades
  • Malware removal and PC optimization
  • Network setup and connectivity issues
  • Setting up and troubleshooting peripherals
  • Backup configuration and restoration
  • Pairing hardware
Point of Sale Solutions
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Upsell to subscription services

Drive additional revenue by upselling incidence IT HelpDesk users to an ongoing subscription.

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Be the solution for small and medium businesses that require technical assistance but not technical staff.