Industry Insights

News Roundup: The Agony of Digital Transformation

By Ideas @ AppDirect / Nov 12, 2018

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect.

The Agony of Digital Transformation 

Ted McConnell, MediaPost.com, November 1, 2018

“Name one large enterprise that has not put digital transformation, or something like it, on a pedestal. Now, name one company that has achieved digital transformation. Anyway, how would you know if you were transformed?” Read more.

Taking Managed Services Beyond IT

Charles Weaver, MSPAlliance.com, November 1, 2018

“It is time for the professional MSP community to stop fixating on information technology and start addressing the business and other “non IT” needs of customers. This business model transition is both valuable to clients, and it is also essential for the ongoing success and survival of the managed services profession.” Read more.

Three Digital Transformation Strategies that Breed Success

Sonny Singh, BAI.org, October 31, 2018

“By and large, banks have mastered the delivery of basic digital services, with 81 percent of consumers using their banks’ channels in some form or other, according to Oracle’s New Digital Demand in Retail Banking survey. While customers report that they’re generally very satisfied with these basic services, their experiences with more complex banking services fall short.” Read more.

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