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AppDirect Blog

Your source for news and views on the trends, technology, and companies that are driving the digital economy worldwide.

Digital Economy News Roundup 2

Industry Insights

News Roundup: Digital Deadlock Holding Back Transformation Efforts

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. ‘Digital Deadlock’ Holding Digital Tra...

By Ideas @ AppDirect / AppDirect / Aug 10, 2018

Manufacturing Business Alignment Blog

Strategy & Best Practices

Business Alignment: Setting the Right Foundation for Your Manufacturing 4.0 Initiatives

Today, manufacturers are experiencing two trends that are upending their businesses: Massive digital disruption, and the increasing commoditization of...

By Ideas @ AppDirect / AppDevices / Aug 09, 2018

Performance Triangle Customer Support

Industry Insights

The Performance Triangle for Customer Support: 3 KPIs You Should Always Focus On

In the world of support, we can measure literally everything. We know when people come to work, go home, and take breaks...

By Kam Rawal / AppHelp / Aug 02, 2018

Digital Economy News Roundup 2

Industry Insights

News Roundup: How to Spot a Failing Digital Transformation Project

Here’s a selection of recent digital economy news from around the world that we’re talking about at AppDirect. How to Spot a Failing Digital Transfor...

By Ideas @ AppDirect / AppDirect / Jul 30, 2018

Microsoft Csp Changes Blog

Industry Insights

Worried About the New Microsoft Direct CSP Requirements? Here’s What You Need to Do Next

Last week at its annual Inspire conference, Microsoft highlighted significant changes to its Cloud Service Provider (CSP) program—and a looming ...

By Ideas @ AppDirect / AppMarket / Jul 27, 2018

Build Vs Buy Subscription Billing

Strategy & Best Practices

Build vs. Buy for the Next Evolution of Subscription Billing

For today’s ISVs, the barriers to launching and going to market have never been lower. With a great product and an easy-to-use website, a software ven...

By Ideas @ AppDirect / AppDirect / Jul 25, 2018